We have selected the smart service providers for the “Reiwa 8 Fiscal Year Smart Service Deployment Support Program.”
With the aim of realizing “Smart Tokyo”—a vision to unlock Tokyo’s potential through digital technology—the Tokyo Metropolitan Government established the Nishi-Shinjuku Advanced Service Implementation Industry-Government-Academia Consortium (hereinafter referred to as the “Nishi-Shinjuku Consortium”) in Nishi-Shinjuku, a pilot area for Smart Tokyo. Through this consortium, industry, government, and academia have collaborated to promote the urban implementation of smart services utilizing cutting-edge technologies.
To expand the results of this initiative to other areas within Tokyo, we are pleased to announce the selection of smart service deployment operators for the “Reiwa 8 Fiscal Year Smart Service Deployment Support Program,” which supports efforts by member companies of the Nishi-Shinjuku Consortium to create and enhance smart services and expand them to other areas of Tokyo.
1 Outline of Adopted Projects
A summary of the adopted projects is as follows
| Business Name | Business name | Outline of Initiatives |
|---|---|---|
| avatarin, Inc. | Pilot Project to Streamline Municipal Service Counter Operations Using Low-Latency Voice AI and Human-Machine Collaboration | By utilizing voice AI agents, we automate the initial response to inquiries received via phone or at service counters. Through multilingual support and the sharing of conversation logs with staff, we improve resident services and reduce the workload. |
| Parsibate, Inc. | Reducing the Workload on Frontline Staff and Improving the Quality of Life for Elderly Tokyo Residents Through AI Care Agents | To improve operational efficiency and care quality in long-term care settings, we are implementing a long-term care AI agent that utilizes voice, documentation, and vital sign data. We are developing and evaluating features such as documentation assistance, risk prediction, and recommendations for staff. |
| Hyper Digital Twin, Inc. | A Business Using 3D Sensing to Monitor Private Spaces | We are developing a monitoring service that uses 3D sensing and AI to anonymously detect falls and unusual behavior in accessible restrooms and other locations. |
| Temzak Co., Ltd. | Introduction and Use of Mobility Assistance Devices for Elderly People and Others with Mobility Difficulties in Large-Scale Public and Commercial Facilities | We will enhance the capabilities of “RODEM,” a compact mobility device designed to support safe and smooth transfers and movement for the elderly and people with disabilities, and implement independence-support features in public and commercial facilities. |
2 Future Initiatives
We will provide necessary support for the smooth implementation of the selected projects. The status of future initiatives will be posted on the Nishi-Shinjuku Advanced Service Implementation/Industry-Government-Academia Consortium's special website as needed.
Special site] Nishi-Shinjuku Advanced Service Implementation/Industry-Government-Academia Consortium
3 Contact Us
Reiwa 8 Smart Service Deployment Support Project Secretariat
(Administrative Support Contractor: ABeam Consulting Co., Ltd.)
Email: JPABSMARTSERVICE@abeam.com
